305 Privacy Policy — User Data Protection
This Privacy Policy explains how the 305 platform collects, uses, stores and protects the personal information of users in Malaysia. We treat user privacy as a priority and are committed to handling your data responsibly.
Last updated: 2026. This policy may be amended from time to time.
FAQInformation We Collect
When you register and use the 305 platform, we collect several categories of information to keep the platform running smoothly and to provide you with a better experience.
Account Information
This includes your full name, email address, phone number, date of birth, and password provided during registration. This information is required to verify your identity and manage your account on the 305 platform.
Device & Browser Information
We automatically collect information about the device you use, including device type, operating system, browser type, IP address and language settings. This data is used to ensure the platform runs properly on your device and for security purposes.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (MYR), we may collect payment-related information such as bank name, account number (masked) or e-wallet details. We do not directly store credit or debit card numbers in our systems.
Usage Data
We record activity on the platform including game history, session times, transaction records and interactions with platform features. This data is used to improve our services, detect fraud and comply with legal requirements.
How We Use Your Information
305 uses the information collected solely for the following purposes and will not use it for any other purpose without your prior consent:
- Account management: Processing registrations, verifying identity, managing logins and enabling secure use of the platform.
- Transaction processing: Processing MYR deposits and withdrawals, tracking account balances and sending transaction notifications.
- Service improvement: Analysing usage patterns to improve platform design, performance and the overall user experience.
- Security and fraud prevention: Detecting suspicious activity, preventing unauthorised access and protecting the integrity of the platform.
- Legal compliance: Fulfilling relevant legal obligations, including reporting requirements and record-keeping.
- Service communications: Sending you important account notifications, policy updates and service-related information.
305 does not use your data for third-party advertising or sell it to external marketing companies.
Cookies and Tracking
The 305 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our platform.
We use several types of cookies: session cookies that are deleted when you close your browser, persistent cookies that remain for a set period to remember your preferences, and functional cookies that enable certain features such as auto-login.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect platform functionality and prevent you from accessing some features in full.
Data Storage, Security and Sharing
Data Storage & Protection
All personal data collected by 305 is stored on secure servers with strict access controls. We use SSL encryption to protect all communication between your device and our servers. Financial data is handled using industry-recognised security protocols.
Your data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once the retention period expires, data will be securely deleted or anonymised.
Third-Party Sharing
305 does not sell, rent or disclose your personal information to third parties for commercial purposes. However, we may share limited information with the following parties under certain circumstances:
- Payment providers: Information required to securely process your MYR transactions through local banks and e-wallet providers.
- Technical service providers: Third-party service providers who help us operate the platform, subject to strict confidentiality agreements.
- Relevant authorities: When required by law, court order, or to prevent fraud and financial crime.
Your Rights Regarding Personal Data
As a 305 platform user, you have the following rights regarding your personal data. We are committed to making it straightforward and transparent for you to exercise these rights.
You have the right to request a copy of the personal information we hold about you. Your request will be processed within a reasonable timeframe upon verification of your identity.
If you find that the information we hold is inaccurate or outdated, you have the right to request a correction. Contact our support team with the details that need to be updated.
Under certain circumstances, you may request the deletion of your personal data. However, we may need to retain certain data to meet our legal obligations.
To exercise any of the rights above, please contact the 305 support team at [email protected], clearly stating your request. We will respond within thirty business days.
Policy Amendments and How to Contact Us
Privacy Policy Changes
305 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or platform improvements. Users will be notified of any material changes via in-platform notifications or their registered email address.
The date of the most recent update will always be displayed at the top of this document. Continued use of the 305 platform after any amendments are published constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
Contact Privacy Support
If you have any questions, concerns, or complaints about how 305 handles your personal data, please reach out to us through the following channels:
- Email: [email protected]
- Live chat: available on the platform after logging in
We are committed to addressing all privacy-related enquiries thoroughly and accurately. Our team is able to assist Malaysian users in understanding their personal data rights. For other general enquiries, please visit the FAQ us.
Still Have Questions About Your Privacy?
The 305 team is here to help you understand how your data is protected. Contact us or visit our FAQ page for more information.
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